Frequently Asked Questions
Find answers to common inquiries about CaresTopOne
CaresTopOne provides personalized self-care plans, habit tracking tools, and on-demand resources designed to seamlessly integrate into your day. You can set reminders for hydration, mindfulness breaks, and exercise, receive curated tips from experts, and adjust your goals as you progress.
Yes. CaresTopOne offers secure video and chat sessions with licensed professionals, allowing you to receive consultations, coaching, and follow-up support from anywhere with an internet connection.
Our network includes registered dietitians, licensed therapists, certified fitness coaches, mindfulness instructors, and other qualified wellness experts who collaborate to provide comprehensive care.
Your data is encrypted in transit and at rest, and access is strictly controlled according to industry standards. You can review our privacy policy at any time for details on data handling and confidentiality.
Yes. The CaresTopOne mobile app for iOS and Android lets you schedule sessions, log daily activities, receive push notifications for reminders, and access articles and videos on self-care.
Absolutely. Use our integrated dashboards to monitor metrics like activity levels, sleep quality, mood charts, and nutrition logs. You can export your data or share selected insights with your care team.
Simply sign in, choose the service you need, select an available time slot, and confirm your booking. You’ll receive email and in-app reminders leading up to your session.
We accept all major credit cards (Visa, MasterCard, American Express) and Apple Pay. All transactions are processed through a secure gateway.
Go to your upcoming appointments in the dashboard, select the session you wish to change, and choose cancel or reschedule. Changes can be made up to 24 hours before the appointment.
Yes. We host virtual group sessions on topics such as stress management, meal planning, and beginner yoga. Workshop schedules are updated monthly in the events section.
CaresTopOne includes a moderated discussion forum where you can share experiences, ask questions, and offer support. Expert facilitators help guide conversations and ensure a respectful environment.
You can email support@CaresTopOne.com or call our Canadian support line at +14163617534. Our team is available Monday to Friday, 8 AM to 8 PM MST.
Yes. After a brief assessment, you’ll receive a draft plan that you can adjust with your care team. Changes to routines, goals, and resource recommendations can be made at any time.
You can cancel or reschedule up to 24 hours before your appointment without incurring any fees. Late cancellations may be subject to a session credit deduction.